Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from diykey.net (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device that often include an anonymous unique identifier.
• Log files: Track actions on the Site, collecting data such as your IP address, browser type, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information.”

“Personal Information” in this Privacy Policy includes both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information to fulfill orders placed through the Site, process payments, arrange shipping, and provide invoices or confirmations. Additionally, we use this information to:

• Communicate with you;
• Screen orders for potential risk or fraud;
• Provide information or advertising related to our products or services.

We use Device Information to help us screen for potential risk and fraud and to improve the Site by generating analytics about customer interactions.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, such as Shopify and Google Analytics. You can read more about how Shopify uses your Personal Information here and how Google uses it here. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with laws and regulations or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications. For more information about targeted advertising, visit the NAI's educational page here. You can opt out of some services at the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

We do not alter our Site’s data collection practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us using the information below. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We maintain your Order Information for our records unless you ask us to delete this information.

Changes

We may update this privacy policy to reflect changes to our practices or for legal reasons.

Contact Us

For more information about our privacy practices or to make a complaint, please contact us by e-mail at support@diykey.net.