Global Delivery. Fully Tracked.
Fast, transparent, and secure shipping worldwide. We know how much you care about your endgame gear, and we treat every package with the same respect.
Processing & The DIYKEY Packaging Promise
Once we receive your order, our team performs strict quality checks. Typical processing time is within 24 business hours. During weekends, public holidays, or major drops, processing may require an additional 1-2 days.
Standard Delivery
≤ 24 hoursPeak / Hot items
1 – 2 Business DaysGroup Buys (GB)
Shipped on Fulfillment📦 Our Packaging Standard
We know that receiving switches with bent pins or crushed boxes is a builder's worst nightmare. That's why we've engineered our shipping process to be practically bulletproof.
Crush-Proof Trays or Jars
Switches are securely seated in rigid acrylic trays or impact-resistant PET jars, preventing pin collision and stem damage during transit.
Double-Walled Outer Boxes
Every international order is placed inside a sturdy corrugated outer box, filled with protective void-fill and sealed with heavy-duty reinforced tape.
Countries We Ship To
We ship globally using trusted international couriers (DHL, FedEx, UPS, and premium postal services). You will always receive a tracking number.
📌 South Korea – Customs Clearance Requirements
According to Korean customs regulations, shipments to South Korea must include: Personal Customs Clearance Code (P + 12 digits), Korean full name, Korean address, and recipient phone number (010 + 8 digits). All information must belong to the same recipient.
📌 Taiwan (China) – Important Notice
You must provide the recipient’s Chinese name, Chinese address, and National ID number in the order notes. Recipients must download the “Ezway” app and complete real-name registration before the package arrives to avoid customs detainment.
Estimated Transit Times
Actual shipping costs are calculated and displayed at checkout based on package weight and destination.
| Destination | Estimated Transit Time |
|---|---|
| United States | 8 – 10 days |
| Australia | 6 – 9 days |
| United Kingdom | 8 – 10 days |
| Canada | 8 – 10 days |
| Germany / France | 8 – 12 days |
| Japan / South Korea | 5 – 8 days |
| Singapore / Philippines | 4 – 7 days |
| Taiwan / Hong Kong (China) | 2 – 5 days |
* Delivery times are estimates and may vary slightly due to local customs processing, severe weather, or peak season volumes.
Common Builder Concerns
We are keyboard enthusiasts too. Here is how we handle the most common scenarios.
What if a few switch pins are bent upon arrival?
I ordered 90 switches but received 89. What do I do?
Will hand-lubed switches leak during summer shipping?
My order contains both In-Stock and Group Buy (GB) items.
Taxes, Duties & Important Policies
🏷️ Taxes, VAT & Import Duties
Product prices do not include destination taxes, VAT, or import duties. Since customs policies vary by country, shipments may be subject to additional fees upon delivery. Based on our experience, shipments to the US, Singapore, South Korea, and most EU destinations are typically not subject to additional taxes, but the final decision rests entirely with local customs authorities.
🏝️ Remote Area Surcharge
Certain remote locations (e.g., Puerto Rico, Guam, Alaska, U.S. Virgin Islands) require an additional surcharge of $35 USD according to DHL/FedEx rate cards. If applicable, we will contact you via email to arrange payment or an alternative address.
🛡️ Lost, Stolen, or "Delivered but Missing" Packages
We are responsible for your package until the courier marks it as "Delivered". If your tracking shows delivered but you haven't received it, please check with neighbors or your building's mailroom. Carriers sometimes mark packages early. If you cannot locate the package within 48 hours of the "delivered" timestamp, please contact us. While we cannot issue outright refunds for packages stolen from your porch, we will actively assist you in filing an investigation claim with the courier.
⚠️ Rejected & Customs Issues
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay customs/clearance fees, we reserve the right to deduct the original shipping fee and any return costs imposed by the courier from your refund. If customs contacts you, you must provide the requested information within 48 hours to avoid package discard.